Claims support
We’re here when something goes wrong.
Follow these steps, then call our team or report your claim online in your customer portal.
- 1
Make everyone safe
Check for injuries and get medical help or the police first if anyone is hurt or at risk. Prevent further damage where it is safe to do so.
- 2
Gather documents
Keep your policy details, photos of the damage, any police report, receipts and contact details of anyone involved.
- 3
Contact ACICO
Call our Monrovia team as soon as you can. We’ll explain what happens next and what information we need from you.
Helpful to have ready
- Your name and policy details
- Date, time and place of the incident
- Photos of damage or the scene
- Police report reference, where relevant
- Receipts, invoices or estimates
- Details of any other people or vehicles involved
Ready to talk? Call ACICO.
Or report a claim online (sign in required)